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Warranty Terms

Thank you for choosing products from NetPosa Technologies, Ltd.

Please read the instruction manual and warranty regulations carefully before use:

1. Free warranty period and warranty period start time follow the regulation from contract terms.

2. The company provides lifetime maintenance for products. Nationwide free warranty is available for products which comply with regulations of product warranty card within warranty period. Paid maintenance service is provided for those outside the scope of free warranty of products.

3. If repair is needed, please contact with the sales agents as soon as possible, we will finish the equipment maintenance work as fast as we can.

4. If any breakage is found the time you unpack the case, please ask the sales agents for replacement.

Following conditions do not belong to the scope of free warranty:

1. The malfunction caused by unauthorized repairs, alteration and other man-made factors;

2. The malfunction caused by using in the environment that doesn't conform with product requirements;

3. The malfunction caused by software or virus;

4. The breakdown or damage caused by the force manure (such as fire, earthquake, etc.);

5. The malfunction or damage caused by the misuse of user or any third party, or the incorrect installation and adjustment;

6. Other malfunctions regulated in the warranty card which do not belong to the free warranty scope.

7. Exceed the free warranty period.